Issue - Google Docs keyboard shortcut also used to open the 1Password browser extension

This is an FAQ.

You can open the 1Password Browser Extension using the Keyboard shortcut ⌘ + Shift + X. However, this is the same keyboard shortcut for strikethrough in Google Docs. Users have reported trying to format a document using the shortcut only to have the 1Password extension continuously popping up.

Fix

Advise the user to change the keyboard shortcut for 1Password via the Google Chrome Extension Shortcut settings.

This page was last reviewed on 5 November 2024. It needs to be reviewed again on 5 February 2025 by the page owner #operations-engineering-alerts .