Respond to leavers
The intention of this document is to give you an idea of what to do when you receive a notification that a user has left the organisation.
What is a leaver?
A leaver is a user who has left the organisation.
How will I know if a user has left the organisation?
Requests will come via the #ask-operations-engineering slack channel, or via email to the Operations Engineering Google Group.
What actions do I take?
GitHub
If the user has a GitHub account, you should remove them from the MoJ organisation and the MoJ Analytical Services organisation.
At this point, it’s a simple click ops exercise. You can do this by following the steps below:
Log into GitHub
Navigate to the organisation’s ‘people’ page, for example MoJ organisation
Use the search and select to remove the user from the organisation.
Docker
If the user has a Docker account, you should remove them from the MoJ organisation.
Sentry
If the user has a Sentry account, you should remove them from the MoJ organisation.
Pingdom
If the user has a Pingdom account, you should remove them from the MoJ organisation.
PagerDuty
If the user has a PagerDuty account, you should remove them from the MoJ organisation.
Auth0
If the user has an Auth0 account, you should remove them from the MoJ organisation.
1Password
If the user has a 1Password account, you should remove them from the organisation.
Communicate to the rest of the team
You should communicate your actions to the rest of the team. For example, if you have removed a user from GitHub, you should reply to the email thread and let the team know.